Our "Gotta Love It!" Guarentee to you: If for any reason you are unhappy with your purchase, within seven days after purchase we will exchange, credit, or refund your total purchase, as long as the merchandise is in new condition, not sized, with all boxes, documents, etc. *No returns on custom ordered/custom designed items.
Free cleaning and inspection:
At Andrew Z Diamonds and Fine Jewelry, we take the greatest care to ensure your purchase is protected. So, we are glad to clean and inspect your jewelry free of charge anytime! Whether you're stopping by quick or want to leave it for a little longer, we are glad to help!
Please understand that, in some cases, there are circumstances in which exceptions to these policies may apply.