- Our Policies
“GOTTA LOVE IT” Guarantee:
If for any reason you are unhappy with your purchase, then within seven days after purchase we will exchange, credit, or refund your total purchase providing the merchandise is in new condition, not sized, with all boxes, documents, etc.
*No returns on custom ordered/fabricated items.
Free cleaning and inspection:
At Andrew Z Diamonds and Fine Jewelry, we take the greatest care to ensure your purchase is protected. So, we are glad to clean and inspect your jewelry free of charge anytime! Whether you're stopping by quick or want to leave it for a little longer, we are glad to help!
** Please understand that, in some cases, there are circumstances in which exceptions to these policies may apply. These exceptions are determined by Andrew Z.